Where are you located?
Our property is located near beautiful Mirror Lake and Lake Placid at 2375 Saranac Ave in Lake Placid, NY.
The Basics
What time are check-in and check-out?
Check-in is between 4 pm and 11 pm. If you'll be arriving past 11 pm, please call the hotel to let us know. Check-out time is at 11 am.
What if I have to check-in early or late?
Early and late check-ins may be accommodated with advanced notice. If you expect to arrive before or after check-in hours, please notify us by calling the hotel directly as soon as possible prior to arrival.
Are you ada accessible?
The King Accessible room is fully ADA accessible and has a roll-in shower. The room can be booked online or by phone by calling (518) 523-2587.
Do You Offer Complimentary Parking?
Yes, we do!
On-site parking is limited and available on a first-come, first-served basis. For the instances where our parking lot is full, please connect with our Front Desk team for nearby parking options.
Do you serve breakfast?
Yes, we are pleased to offer a complimentary continental breakfast from 8 a.m. - 10 a.m. daily at our onsite lounge bar, Alpine Hall.
Bookings
How do I make a reservation?
Book directly on our website or give us a call!
What is your cancellation policy?
Please see our policies page for full details on our cancellation policy.
Why is the Rooms Page Showing Me No Available Rooms for my Selected Dates?
There may be times of the year, special events, or many weekends with minimum night stay requirements. This may cause our availability calendar to show “No Availability.” Please call us directly if you have any questions.
What is a Destination Fee?
Our destination fee at Laurel Lake Placid provides our guests with exclusive amenities and offerings for choosing to stay with us! Included in this daily fee for each booked room and their total number of guests: Daily light breakfast, parking, high speed wi-fi, and guest-first access to our public spaces (excluding the Summit Room) as well as game room.
Pets & Children
Are you pet-friendly?
Yes! At Laurel Lake Placid, we believe road trips are better with the whole family, including the four-legged ones! For $50 per night, up to two dogs of any size are welcome to join your stay.
Dog policies:
- Dogs are the only pets allowed, and they must never be left in a guest room alone.
- While we love our pets, not all of our guests feel the same way. For this reason, dogs are permitted only in the exterior common areas, and they must stay on leash. Dogs are never permitted in interior public spaces.
- As a condition of reserving a room at our hotel, you agree to pay a $250.00 fee if any pets are found in rooms not designated as dog-friendly or if your animal causes stains or damage to a pet-friendly guest room.
- Please be aware that dogs are the only pets allowed, they must never be left in a guest room alone, and are welcome only on our porches and exterior common areas of the hotel, and only while on leash. While we love our pets, not all of our guests feel the same way. For this reason, dogs are never permitted in interior public spaces.
Do you allow children?
Laurel Lake Placid welcomes well-behaved children of all ages. However, at this time, we are not able to provide any cribs or pack ‘n plays. Our King, King Accessible, and King Suite Accessible rooms are able to accommodate a total of two (2) guests each, while our Deluxe King, King Junior Suite, King Suite, Double Queen, and Queen Bunk rooms are able to accommodate a total of four (4). Our other suites can accommodate up to six (6) total guests with the exception of the Party Friends (Full) Suite which can hold up to eight (8). Please note, many of our guest rooms are priced for two or four person occupancy, and a $35/person/night fee will be assessed for any additional guests. Children and infants do qualify as guests.
